Providing Custom Communication Services
ETC uniquely combines communication skills with technical expertise in environmental, health and safety issues to develop programs that work with a variety of audiences. Our strategies help open the lines of communication between industry and the public, and close the gap between perception and fact. The results are higher levels of trust and credibility for an organization and an informed public whose concerns have been addressed.
We provide environmental communications support to clients when they need help informing or communicating with the public about:
- RCRA or CERCLA/Superfund cleanups
- Consent Orders
- Off-site contamination in rivers and creeks
- Groundwater contamination, off-site plumes, vapor intrusion
- Toxic air emissions
- Nuisance odors
- Solid and hazardous waste, landfills
- UST closures
- Hazardous material incidents and other crises (e.g, asbestos)
- Complaints from citizens or environmental groups
- Plant closures and demolitions
- Responsible Care ®
- Compliance and permits
- Brownfield redevelopment
- Major construction project
- Facility/plant improvements and environmental programs
The following communication services are available through ETC:
- Risk Communication
- Customer Service Programs
- Communication Plans for Public Outreach, Education, Awareness and Involvement
- Public Involvement/Community Relations Plans for RCRA, CERCLA & Consent Order cleanups
- Community Advisory Panels
- Community and Employee Newsletters
- Fact Sheets, Brochures and Other Printed Materials
- Toll-Free Information Lines
- Crisis Communications
- Media Relations
- Community Relations and
Public Acceptance
- Public Awareness and
Education Campaigns
- Meeting Facilitation and Coordination (e.g. public meetings, workshops, seminars, conferences)
- Presentations for public meetings, workshops, seminars, conferences
- Public Opinion Research
- Website Information
- Annual Reports
- Video and Radio Scripts
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